Housing Services Queensland

Homeless and need help?
Contact Homeless Persons Information Queensland. This service can help by providing information about:

•Housing
•Advice and support
•Practical assistance such as where to get meals, showers and clothing.
Phone
Toll-free:
1800 47 47 53
(1800 HPIQLD) (toll-free within Australia)

TTY Toll-free:
1800 010 222
(toll-free within Australia)

Far North Queensland Area Office
13-15 Sheridan Street, Cairns Qld 4870
PO Box 471, Cairns Qld 4870
General enquiries: (07) 4039 8822
Toll free: 1800 623 208
Maintenance enquiries: 1300 650 910
After hours emergency maintenance: 1800 808 107
Fax: (07) 4039 8248
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Ravenshoe Queensland Government Agent Program

Note: open 9.00am to 4.30pm Monday to Friday

Grigg Street, Ravenshoe Qld 4888
PO Box 43, Ravenshoe Qld 4888
Phone: (07) 4097 6660
Fax: (07) 4097 6830

Mt Garnett Queensland Government Agent Program

Note: Open 9.30am to 3.30pm Wednesdays only.

Garnett Street, Mt Garnett Qld 4872
Phone: (07) 4097 9005
Fax: (07) 4097 9036

Herberton Queensland Government Agent Program

Note: Open 9am to 4pm Thursdays only.

56 Grace Street, Herberton Qld 4887
PO Box 130, Herberton Qld 4887
Phone: (07) 4096 2702
Fax: (07) 4096 2704

Top of pageTorres Straits
Torres Strait Area Office
156 Douglas Street, Thursday Island Qld 4875
PO Box 514, Thursday Island Qld 4875
General enquiries: (07) 4069 2188
Maintenance enquiries: 1300 650 910
After hours emergency maintenance: 1800 808 107
Fax: (07) 4069 2154
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Top of pageNorth Queensland
North Queensland Area Office
2/143 Walker Street, Townsville Qld 4810
PO Box 953, Townsville Qld 4810
General enquiries: (07) 4760 7378
Toll free: 1800 806 197
Maintenance enquiries: 1300 650 913
After hours emergency maintenance: 1800 808 107
Fax: (07) 4760 7376
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Top of pageNorth West Queensland
North West Queensland Area Office
19 West Street, Mount Isa Qld 4825
PO Box 1866, Mt Isa Qld 4825
General enquiries: (07) 4747 2137
Toll free: 1800 620 466
Maintenance enquiries: 1300 650 912
After hours emergency maintenance: 1800 808 107
Fax: (07) 4747 2138
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Top of pageMackay/Whitsunday
Mackay/Whitsunday Area Office
22-30 Wood Street, Mackay Qld 4740
PO Box 978, Mackay Qld 4740
General enquiries: (07) 4967 0888
Toll free: 1800 069 237
Maintenance enquiries: 1300 650 914
After hours emergency maintenance: 1800 808 107
Fax: (07) 4967 0906
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Collinsville Queensland Government Agent Program
Note: Open 9:00am to 12.30pm and 2:00pm to 4.30pm Monday to Friday.

64 Sonoma Street, Collinsville Qld 4804
PO Box 58, Collinsville Qld 4804
Phone: (07) 4785 5567
Fax: (07) 4785 5789

Top of pageCentral Queensland
Central Queensland Area Office
229 Musgrave Street, North Rockhampton Qld 4701
PO Box 6015, CQ Mail Centre Qld 4702
General enquiries: (07) 4938 4089
Toll free: 1800 801 176
Maintenance enquiries: (07) 4938 4085
After hours emergency maintenance: 1800 808 107
Fax: (07) 4938 4088
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Emerald Client Service Centre
27A Hospital Road, Emerald Qld 4720
PO Box 37, Emerald Qld 4720
General enquiries: (07) 4987 4871
Toll free: 1800 659 160
Maintenance enquiries: (07) 4982 3090
After hours emergency maintenance: 1800 808 107
Fax: (07) 4982 1721
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Gladstone Client Service Centre
147 Goondoon Street, Gladstone Qld 4680
PO Box 5082, Gladstone Qld 4680
General enquiries: (07) 4979 6560
Toll free: 1800 266 807
Maintenance enquiries: (07) 4979 4960
After hours emergency maintenance: 1800 808 107
Fax: (07) 4979 6574
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Top of pageSouth West Queensland
South West Queensland Area Office
Level 2 Condamine Centre, 10 Russell Street, Toowoomba Qld 4350
PO Box 418, Toowoomba Qld 4350
General enquiries: (07) 4615 3560
Toll free: 1800 623 435
Maintenance enquiries: 1300 650 915
After hours emergency maintenance: 1800 808 107
Fax: (07) 4615 3679
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Top of pageWide Bay-Burnett
Wide Bay-Burnett Area Office
16 Quay Street, Bundaberg Qld 4670
PO Box 1120, Bundaberg Qld 4670
General enquiries: (07) 4131 5990
Toll free: 1800 809 835
Maintenance enquiries: 1800 633 949
After hours emergency maintenance: 1800 808 107
Fax: (07) 4131 5989
Email: ICCHousingEnquiries@smartservice.qld.gov.au

Maryborough Client Service Centre
116 Lennox Street, Maryborough Qld 4650
PO Box 535, Maryborough Qld 4650
General enquiries: (07) 4121 1918
Toll free: 1800 623 242
Maintenance enquiries: 1300 137 687
After hours emergency maintenance: 1800 808 107
Fax: (07) 4121 1775
Email: ICCHousingEnquiries@smartservice.qld.gov.au